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Saturday, March 23, 2002

Arg ARG ARG!

Nothing like coming home, all excited about being online, spending some quality time getting shit done, only to see that your net is down AGAIN. And it won't come back up. Let's recap the adventure thus far, shall we?

Last Saturday
Call Time Warner. Order Cable and Roadrunner. Get Wednesday 12-2pm appt.

Wednesday
My Love takes half a day off. Cable and roadrunner get installed. I come home from work, surf all of 10 minutes and it goes down. I reboot the modem (unplug it) and manage to get it back up. Minutes later, it goes down again. I call tech support. They give us an appt for sometime between 12-6pm Thursday. They'll call though 30 minutes prior so we can meet them. We are netless the rest of the night.

Thursday
My Love takes another two hours off from work to meet the tech. Tech claims everything is fine. Obviously tech isn't paying attention. Checks the lines, yada yada, my Love demands at least a new modem because something is wrong. Tech gives new modem, says it's ok.

I come home from work. Am online about 15 minutes and it goes down. And comes up. And goes down. Don't get much time to surf because we're moving furnature all night.

Friday
It's down again in the morning. I get it up before I go into work and it's down again when I come home. I get it up for about 2 minutes and it's down again. This time, it's really dead and just won't come up at all, no matter how much I try all night long. I call tech support. They tell me that there's almost no power level coming from my modem and that's why it's disconnecting. They tell me I need an "Advanced Tech" to come out. They give me a window of 8am - 8pm! I tell them it's Saturday, I won't be home all day like that. Besides the fact that this is the THIRD time they've been out and I've gotten all of about 30 minutes net time total in three days. That's the best they can narrow it down. I sit and watch tv instead all night.

Saturday (today)
Tech shows up at about 11am. At first claims everything is ok, that my power levels are fine. I'm like, Uh, no. points There's no net. So, he proceeds to meander about the house, the jacks, the pc, etc, on-and-off the radio wtih the office for the next hour. He says that there's a possible "chatter modem" in the area that might be causing some errors with our signal - basically, that modem being such a hog that it's cutting our signal out. He also finds the wrong kind of plate (connection) at the box itself that shows water damage and is an old type not really usable with RoadRunner. So he changes that and has the office watching the possible chatter modem for any problems. He's got two more appointments to go to and then will go to the location of the chatter modem and check out their levels to ensure they don't cause more problems. He says we should be ok now. (something I've been told three times now, so I find it hard to believe)

That brings us to today. We're up at the moment, but if I go *poof* again, it's probably me smashing the modem into little, teeny, tiny pieces and setting fire to what's left. I don't know that Saturday at 12:30pm is truly a peek net time - like Friday night - so I may not be able to get back up later on this evening. At least I've been able to post a status.

*sighs*

Fucking Time Warner.

Anyway, beyond the modem-that-won't-not-die, I'm going out to see Blade 2 tonight. It looks sweet. I really like the first one. (Matter of fact, we own it on dvd). A group of us are going, so that should be fun. Ok, need to get ready now, so I've got to meander. See you (hopefully) later. I tried to have the cam on last night, but without net connection, it was sorta useless. When I get back here later, I'll put it back up.

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